Below is a list of questions that are frequently asked. You are likely to find your answer here!

I've forgotten my password

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Will I be charged extra when new content is added to the Academy?

No, the subscription will same the same price for the length of your active membership.

I would like to email my question, what's the best email address?

If you can’t find the answer here, please email support@samanthavaland.com support is UK based

I am not post-menopausal, can I still join?

The content has been created with post-menopause in mind, however I can see circumstances where the it would be helpful for other women. So yes you don’t ‘need’ to be post-menopausal to join

can i download videos?

No this is a streaming service, similar to Netflix. You have access to all the content whilst you are a paying member only

How do I cancel my subscription?

The subscription will be with PayPal, so you would cancel there. Log into PayPal then search for recurring payments and you will find simple instructions how to cancel your next payment

How do i get a refund?

As per the T&C’s there are no refunds on Digital Products